OnStar Web Service (my.chevrolet.com) Is Having Issues
It appears OnStar/my.chevrolet .com is having issues. It does not give me any of my Plan information for either of our vehicles. When is this going to be restored?
Forum Posts
2021 Buick Enclave Onstar button Intermittently Red and no audio works at all. HELP!!!
My red onstar light will come on and I lose all audio intermittently. I can change radio stations, change song selections on my phone, but can't hear anything. I can dial out for a phone call, but can't hear anything that the other person is saying u...
Audio control problems
Sometimes lately I cannot turn the volume up on the radio, regardless of whether I'm using, FM or Sirus. When I turn it up either by knob or by the steering wheel, it says voice control volume. I have to restart my phone to get back to audio control....
wi-fi does not share
I have a 2023 Yukon and the wi-fi is consistently not working. The "Share Hotspot Data is defaulted to "Off". If I turn it "On" it shares the internet connection, but only for a few seconds (10-15) and then the setting reverts to "Off". At the instru...
Can't re-add Family Member after they lost phone with permissions disabled...
As the subject suggests, we are trying to re-add our son to the family group after he lost his phone and he now wants to activate his permissions. It just wants him to keep reentering the code (Android). I tried deleting him and now he shows back up,...
App tire pressure wrong
after most recent update, this is what my tire pressure is....which it is not! What happened?
Recommend Disconnecting WIFI.
On Star connect figure out how to allow an iPhone12 or 13 to connect automatically. I think it is horrible they want to charge their customers for an incomplete service. I disconnected today and would recommend anyone else having this issue to do the...
This pops up and doesn’t go away
I have had my truck 4 days and this is on my gauge cluster. I called my dealership service department yesterday and it went to voicemail and my call wasn’t returned so that’s not good! After that I tried OnStar support chat and after 50 minutes of wa...
Unwanted voice prompts. "I can't do that. I'm off-line so I can't do that. In the meantime you ...."
I get a voice prompt at random times in my 2023 Suburban, saying "I can't do that. I'm off-line so I can't do that. In the meantime you can get direction, make calls and play radio". I have no idea what is triggering this. I also have pop-ups on the ...
General Motors selling New Vehicles knowing Onstar won’t work!
I just took delivery of a brand new Colorado Z71, and Onstar could not be connected at the dealership. Is GM selling vehicles with the Onstar feature knowing onstar will not work? Are they that deceptive? The Onstar Rep gave me a ticket number, and s...
Red Light on OnStar Button
I have a week old 2022 Sierra SLT Texas Edition Premium Plus. The OnStar button has a red light lit. Doesnt work. Called OnStar and they don’t know. Anyone else experience this and know how to resolve. Thanks K
OnStar not initializing on start up
Every third or fourth time I start my vehicle, my OnStar does not initialize. The light doesn’t come on, and pressing the button does absolutely nothing. I am unable to use my connected services in my app, which is very frustrating since I need to be...
Onstar light red, system not working unless driven 15+ miles??
We purchased our 2023 GMC Terrian AT4 April 1st. Onstar didn't work during the test drive and the selling dealer couldn't get it activated. After driving around off and on all evening, the light finally turned green and we were able to contact Onstar...
Basic App Charge
I think it stinks that Chevrolet is now charging you for the basic service, such as remote start and vehicle unlocking. I have several other vehicles from different manufacturers who don’t charge. This was in effect when I purchased my vehicle and sh...
