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Forum Posts

GM website n Onstar Email Notification

My credit card for OnStar services was on file, but it was hacked. I tried calling the number on the email message that said my credit card was invalid. I followed the link, changed my password, because it wouldn’t take my password saved on my comput...

Sandee by New Contributor
  • 1090 Views
  • 0 replies
  • 0 kudos

On star turns red

I have trouble with on star turning red I had the radio replaced and the antenna the bottom turned red yesterday again for a minute then turned green is something else wrong

Cookie79 by New Contributor
  • 1591 Views
  • 1 replies
  • 0 kudos

No more OnStar

I have loved my 2014 Cadillac CTS but I will never again buy your product since the trade in value has really been decimated. You should provide an update for my vehicle if you have any conscience at all. This is my 3rd Cadillac but no more!!

Deb50 by New Contributor
  • 1870 Views
  • 1 replies
  • 1 kudos

GM Is producing over the wall engineering.

I pay for onstar hotspot. In my 2018 Silverado I had to plug the phone in for everything to work. On my 2022 Silverado it is all wireless. It has the big screen, they are bragging aabout. My onstar hotspot won't work on my phone, while it is connect ...

Glendon by New Contributor
  • 2461 Views
  • 1 replies
  • 1 kudos

Key Fob

I was on a chat with a representative from OnStar last week, and they said that the key fobs and auto start won't work anymore. How is this connected to the 2G issue? Aren't the key fobs controlled by radio frequency chips? Why won't the key fob work...

kmhunz by New Contributor
  • 4825 Views
  • 3 replies
  • 1 kudos

Class Action Lawsuit

Has anyone looked into the possibility of a Class Action lawsuit regarding this matter? This is an extremely unfair practice affecting many many loyal customers! Spoke to an advisor today who told me it wasn't OnStars decision but the cellular servic...

CFlo by New Contributor
  • 5221 Views
  • 2 replies
  • 6 kudos

'23 Buick EncoreGX-OnStar Navigation Issue

On two different trips, I asked OnStar to navigate me to specific street addresses in well-established neighborhoods (that Google maps directed me to in time's past-even after new infrastructure). OnStar gave me locations of several places (supposedl...

Tee_S by New Contributor
  • 1650 Views
  • 1 replies
  • 0 kudos

2g sunset

for all gm onstar user 2015-2006 ,try bluetooth ,skip everything else to see the features you like. no onstar plan needed.use the free apps on your phone for most of the same features. it's worth a try,wont costyou anything.