I've recently purchased the Premium Data Plan for me 2017 Cadillac Escalade. After this purchase, I tried to download the apps that are in the Collection(i.e. Fox Sports, iHeart, etc.). I keep getting a download failure error message. I spoke to numerous OnStar advisors, and had numerous signals sent to my vehicle without any success. I was told that I had to go to the dealer and spend $150.00, only for them to tell me its not a hardware issue and to call OnStar back. I'm at my wits end because I really love this SUV, but i ready to get rid of OnStar for this. Please help me out!
