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Forum Posts

Hotspot won’t enable

This is a travesty. Multiple calls to ONSTAR and a trip to the dealer on a brand new 2023 Tahoe. ONSTAR says they will put in a work order for someone to turn on the enable button. Seriously? How difficult can this be? One advisor says check back in ...

hselarry by New Contributor
  • 1393 Views
  • 1 replies
  • 1 kudos

Mobile Hotspot Not Working

Several months ago the mobile hotspot stopped working in my GMC Acadia. When I turn the car on I normally get a message about it connecting to my phone and then another message about the wifi being connected. I still get the first message about the c...

FLDan by New Contributor
  • 4357 Views
  • 3 replies
  • 0 kudos

Promised EV Remote Access not available

When I bought my 2018 Chevy Bolt in August of this year, I was told I would be able to access my State of Charge for my car remotely using the My Chevy App. I was able to do that for three months while using my free On Star trial and was told by my O...

writetime by New Contributor
  • 1941 Views
  • 1 replies
  • 0 kudos

5 Months Free + $50 gift card

For a month I've been invited to redeem 5 months free essential service plus $50 gift card, I imagine related to MyChevrolet account.Seems there is a catch: I already have to be subscribed to a paid account in the first place. Is this correct or is t...

Monk by New Contributor
  • 2935 Views
  • 2 replies
  • 0 kudos

Onstar light is red

I have a 2020 chevy traverse that I've had off-on issues with my onstar. This afternoon the light turned red and the wifi isn't working because onstar isn't working. I called onstar customer service and they told me they can't help me and I need to g...

ougrad06 by New Contributor
  • 4817 Views
  • 1 replies
  • 0 kudos

programming

У травні я купив підписку на програмування SPS. А тепер не можу увійти в обліковий запис. Відображається інформація про те, що «мій обліковий запис вимкнено, зверніться до служби підтримки». В чому проблема?

Aleksandr by New Contributor
  • 1264 Views
  • 1 replies
  • 0 kudos

OnStar Collection Apps not downloading

I've recently purchased the Premium Data Plan for me 2017 Cadillac Escalade. After this purchase, I tried to download the apps that are in the Collection(i.e. Fox Sports, iHeart, etc.). I keep getting a download failure error message. I spoke to nume...