OnStar Community

Onstar Module

The navigation, onstar service and wifi data do not work. Took my 2022 Sierra to a few dealerships to diagnose the problem. It was finally determined that the Onstar module needed to be replaced. I've been waiting since August for an ETA on the part ...

how can I find out if someone has opened an onstar account on my vehicle to track me?

How can I find out if someone has opened an onstar account on my vehicle to track me without my permission?

Wi-fi Hotspot will not stay on

Our 2021 Tahoe has not been connecting to CarPlay via Bluetooth. As it turns out, the Wifi Hotspot is turned off and cannot be turned back on. As soon as it's turned on, it shuts back off. The level 2 support could not help and I was supposed to rece...

Onstar and Internet

I just purchase a 2022 Yukon Denali. My onstar and internet services have been activated. However, the vehicle can't connect to the internet or onstar. The onstar lights are not on nor repsonding when pressed. Google assist cannot connect because I'm...

Unresolved Issues - Chevrolet.com and myChevrolet Mobile App

Here is a list of unresolved issues with my Chevrolet.com account and myChevrolet mobile app:1. "Radio Station Favorites" issue in the myChevrolet app. (2019 Equinox)(Home > Controls > Vehicle Settings > Media > My Radio Favorites). Shows "Station ou...

Hotspot won’t enable

This is a travesty. Multiple calls to ONSTAR and a trip to the dealer on a brand new 2023 Tahoe. ONSTAR says they will put in a work order for someone to turn on the enable button. Seriously? How difficult can this be? One advisor says check back in ...

Mobile Hotspot Not Working

Several months ago the mobile hotspot stopped working in my GMC Acadia. When I turn the car on I normally get a message about it connecting to my phone and then another message about the wifi being connected. I still get the first message about the c...

I have to login everytime i use the app

You reported low battery voltage for my vehicle. What was the voltage reading?

Promised EV Remote Access not available

When I bought my 2018 Chevy Bolt in August of this year, I was told I would be able to access my State of Charge for my car remotely using the My Chevy App. I was able to do that for three months while using my free On Star trial and was told by my O...

How do I remove the previous owner of my truck so he can not access the truck remotely with his phon

5 Months Free + $50 gift card

For a month I've been invited to redeem 5 months free essential service plus $50 gift card, I imagine related to MyChevrolet account.Seems there is a catch: I already have to be subscribed to a paid account in the first place. Is this correct or is t...

Onstar light is red

I have a 2020 chevy traverse that I've had off-on issues with my onstar. This afternoon the light turned red and the wifi isn't working because onstar isn't working. I called onstar customer service and they told me they can't help me and I need to g...

MyGMC App states "Vehicle Status Unavailable". I am unable to see diagnostics of my vehicle.

Every since the purchase of my vehicle, I have not been able to see any of the diagnostics of the vehicle such as fuel level, oil life, tire pressure, etc. from the app. Recently, a red light came on on the onStar button. When I hit the button and sp...