OnStar Community

Chevy Maps+ Not Working

I recently purchased a Connected Vehicle plan for my 2022 Chevrolet Equinox. I am able to connect to the cars Wi-Fi, and I am able to use streaming apps through my infotainment system (Pandora, Spotify, etc.) but I cannot open or use the new Chevrole...

2023 Equinox & Navigation

I just a got new Chevy Equinox with a trial of Onstar. I tried navigation for the first time. When Onstar sends my route to my phone, it is just an arrow with turn by turn diretions. I prefer a map view sort of like google maps. Is it possible to hav...

Chevy 2019 Malibu. Ongoing on star calls.

I still receive calls from different exchanges to the ON Star service platform. The calls only go to the vehicle and not the mobile phone. The numbers do not register on the screen or in recent history.

Dodge ram

Can I get coverage for my dodge ram?

2023 Trail Boss myChevrolet app remote start

2023 Colorado Trail BossDealer installed Chevy remote start (GM Part 86810372) on new Trail Boss before I took delivery on 07/27/2023. Key fobs work fine but can’t use myChevrolet app to start/stop. Start/Stop button not an option on app. Have Remote...

Wi-Fi Hotspot SSID and Password Information/Data

Please explain in detail where the "Wi-Fi Hotspot" SSID and Password data is acquired from for both the mobile app (myChevrolet) and the online/browser app (https://my.chevrolet.com). We have a 2019 Equinox and a 2023 Trailblazer.First the myChevrole...

Smart Driver information Request

Am I able to request a detailed form of my onstar Smart Driver activity? I see that it shows you the information for the current day and an overall for the month, but is there a way to pull a detailed log of the smart driver information for each day ...

My account came up up 404 it used to have a different email

Minimize the package Onstar

Hi, Would like to keep only the engine start on/off remote via app and get rid of other features.

Known Issues for OnStar, Mobile Apps and Etc.

How about adding a "Known Issues" to the "Connected Services Help"? Posting known issues will help keep everyone up to date as to when an expected resolution will be implemented.

Possible/partial fix for wi-fi connectivity?

So, I have a 2017 Silverado that has been experiencing the wi-fi connectivity issues that so many other people have had to deal with. It's been especially bad the last couple of months. This weekend one of my passengers desperately needed to get some...

Please cancel my service and stop charging my account. Canceled 3 months ago but I guess the message

Infotainment Profile and Preferences

I just started to set up the Infotainment Profile and Preferences on our 2019 Equinox. I have added my main OnStar/my.chevrolet.com account to our 2019 Equinox, but have lost control of the Audio/radio station/favorites after I shut off the vehicle a...