OnStar Community

What does "WiFi Connected" really mean?

I don't have a paid data plan, but even so, when I have my phone on me and I turn the car on, the car's screen says "WiFi connected." If I don't have a paid data plan, what is the wifi connected to??? (I do have OnStar Essentials.)

2022 Yukon Denali SLT Onstar/ no internet

I just purchase a 2022 Yukon Denali. My onstar and internet services have been activated. However, the vehicle can't connect to the internet or onstar. The onstar lights are not on nor repsonding when pressed. Google assist cannot connect because I'm...

Incorrect Recommended Tire Pressure In Mobile App

With an open case for over a year with OnStar/GM/Chevrolet, my 2019 Equinox shows the incorrect "Recommended Tire Pressue" for both the front and rear tires in the myChevrolet app. My 2023 Trailblazer sometimes shows the incorrect 24 PSI and sometime...

Onstar module linked to phone microphone

My Onstar module just recently went out. It has been some weeks, since it was brought to the dealership. How long are they on backorder?Is the module linked to the phone microphone? Around the time I think the module went out, people starting not bei...

2024 Cadillac XT4

Hi all,Anyone having issues with the in car Waze and Google assistant apps losing connect after turning off and getting back into the car? They keep dropping an don’t know how to keep them connected for each new drive.

In Car Apps not Staying connected

Hi all,Anyone having issues with the in car Waze and Google assistant apps losing connect after turning off the car and getting back into the car later? They keep dropping and I don’t know how to keep them connected for each new drive.

Onstar Module

The navigation, onstar service and wifi data do not work. Took my 2022 Sierra to a few dealerships to diagnose the problem. It was finally determined that the Onstar module needed to be replaced. I've been waiting since August for an ETA on the part ...

how can I find out if someone has opened an onstar account on my vehicle to track me?

How can I find out if someone has opened an onstar account on my vehicle to track me without my permission?

Wi-fi Hotspot will not stay on

Our 2021 Tahoe has not been connecting to CarPlay via Bluetooth. As it turns out, the Wifi Hotspot is turned off and cannot be turned back on. As soon as it's turned on, it shuts back off. The level 2 support could not help and I was supposed to rece...

Onstar and Internet

I just purchase a 2022 Yukon Denali. My onstar and internet services have been activated. However, the vehicle can't connect to the internet or onstar. The onstar lights are not on nor repsonding when pressed. Google assist cannot connect because I'm...

Unresolved Issues - Chevrolet.com and myChevrolet Mobile App

Here is a list of unresolved issues with my Chevrolet.com account and myChevrolet mobile app:1. "Radio Station Favorites" issue in the myChevrolet app. (2019 Equinox)(Home > Controls > Vehicle Settings > Media > My Radio Favorites). Shows "Station ou...

Hotspot won’t enable

This is a travesty. Multiple calls to ONSTAR and a trip to the dealer on a brand new 2023 Tahoe. ONSTAR says they will put in a work order for someone to turn on the enable button. Seriously? How difficult can this be? One advisor says check back in ...

Mobile Hotspot Not Working

Several months ago the mobile hotspot stopped working in my GMC Acadia. When I turn the car on I normally get a message about it connecting to my phone and then another message about the wifi being connected. I still get the first message about the c...

I have to login everytime i use the app

You reported low battery voltage for my vehicle. What was the voltage reading?