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Forum Posts

No internet connection! Help!

I can connect to my wifi but there is no internet connection. Onstar has pushed updates, reconfigured what they could, and said to go to the dealership. The dealership said everything is good on their side so it’s an onstar issue. I’ve also tried to ...

Lauren5159 by New Contributor
  • 159461 Views
  • 25 replies
  • 11 kudos

Onstar not connecting.

When I push the Blue button it says: Onstar not activated, please press blue button again to activate, I press the blue button again and it says connected to onstar... then it beeps for thirty seconds, then says your call has ended... goodbye. Green ...

BobC by New Contributor
  • 2187 Views
  • 1 replies
  • 0 kudos

ONSTAR won’t Activate

Everyone says to press the button in my car, but it always ends the call with “can not connect.” What can I do to fix this or to just be able to reactivate ONSTAR on my car again?

Kec2 by New Contributor
  • 1482 Views
  • 1 replies
  • 0 kudos

2022 Yukon Denali SLT Onstar/ no internet

I just purchase a 2022 Yukon Denali. My onstar and internet services have been activated. However, the vehicle can't connect to the internet or onstar. The onstar lights are not on nor repsonding when pressed. Google assist cannot connect because I'm...

JMila by New Contributor
  • 2441 Views
  • 2 replies
  • 1 kudos

Onstar module linked to phone microphone

My Onstar module just recently went out. It has been some weeks, since it was brought to the dealership. How long are they on backorder?Is the module linked to the phone microphone? Around the time I think the module went out, people starting not bei...

bberdds by New Contributor
  • 1604 Views
  • 1 replies
  • 0 kudos

2024 Cadillac XT4

Hi all,Anyone having issues with the in car Waze and Google assistant apps losing connect after turning off and getting back into the car? They keep dropping an don’t know how to keep them connected for each new drive.

andrewto by New Contributor
  • 1858 Views
  • 1 replies
  • 0 kudos

In Car Apps not Staying connected

Hi all,Anyone having issues with the in car Waze and Google assistant apps losing connect after turning off the car and getting back into the car later? They keep dropping and I don’t know how to keep them connected for each new drive.

andrewto by New Contributor
  • 775 Views
  • 0 replies
  • 0 kudos

Onstar Module

The navigation, onstar service and wifi data do not work. Took my 2022 Sierra to a few dealerships to diagnose the problem. It was finally determined that the Onstar module needed to be replaced. I've been waiting since August for an ETA on the part ...

jgiv by New Contributor
  • 4732 Views
  • 3 replies
  • 0 kudos

Wi-fi Hotspot will not stay on

Our 2021 Tahoe has not been connecting to CarPlay via Bluetooth. As it turns out, the Wifi Hotspot is turned off and cannot be turned back on. As soon as it's turned on, it shuts back off. The level 2 support could not help and I was supposed to rece...

jonnyg93 by New Contributor
  • 1248 Views
  • 0 replies
  • 0 kudos

Onstar and Internet

I just purchase a 2022 Yukon Denali. My onstar and internet services have been activated. However, the vehicle can't connect to the internet or onstar. The onstar lights are not on nor repsonding when pressed. Google assist cannot connect because I'm...

JMila by New Contributor
  • 1132 Views
  • 0 replies
  • 0 kudos