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Text messages from iPhone on 2015 Chevy Equinox MyLink
Until about 2 or 3 years ago, I used to be able to get text messages on the MyLink screen on my 2015 Chevy Equinox, when my iPhone was connected via BlueTooth. In BlueTooth, I have the option to enable notifications turned on. About 2 or 3 years ago, this stopped working. At the time, I was using an iPhone SE, and thought maybe it had something to do with the phone. But now I have the same problem with a brand new iPhone 16. Did an iOS update a few years ago break this feature, with no way to fix it? Or am I doing something wrong? Thank you.Telematic Module
I am hoping this gets resolved quickly. We are moving across country, near 3000 miles away in 30 days. Now our truck is stuck at the dealership with this part not able to be replaced and on back order. Our home is sold, we need to leave without a vehicle. What the hell??? Apparently our 2022 Silverado 4×4 Z71 is not driveable at all. It is affecting all the lights on the dashboard and the power steering is hard to turn. Had to leave it there. We have case with GM started but this is costing us Money$$$$$$ just like everyone else with this issue. We paid way over $60,000 to have a truck fail with 40 thousand miles on it. I feel bad for everyone with this problem. PLEASE BE COGNIZANT GM AND DO RIGHT BY US PATRONS WHO HAVE HAD FAITH BY BUYING CHEVY PRODUCTS!!!Why won't onstar cancel my data service>
I have been trying for 7 months to cancel the data/wifi service. Every month they tell me it has been canceled and they are sending me a refund, but yet the charges keep coming. Now they have finally stopped the service but no refund and the monthly charges keep coming. I would recommend that if you do not want the service FOREVER don't sign up for even the trial, once they have your card you are stuck.2015 Chevy equinox not receiving texts and wifi not working
I have an iPhone and for the past 2-3 yrs the text messages feature was greyed out. I’ve disconnected the phone repaired it. Show notifications and still nothing. Then the wifi issues have been for the past 3 months. If my phone is connected just to the wifi itself it’s slow but goes at a decent speed. If I have my Bluetooth and wifi connected it is dial up slow. As far as I can see the wifi has been an issue for even the newer model cars. I need a solution asap..Bring back the weather app!
I discovered yesterday that the Weather Channel app has been discontinued. I'm not happy about this! I use this app constantly. It's really the only add on app that I use in the car. I love it when I'm driving long distances alone and I need to check the weather. It's so much safer to look at the radar quickly on the screen vs trying to pull it up on my phone while I'm driving. I live in the Midwest and the weather can change quickly, especially in the spring and summer. OnStar is about being safe in your vehicle. I can't think of any apps that they offer that are more important to safety than the weather app. Please bring it back! I will definitely pay a little extra to have the app. It's important to me and my safety! I called OnStar yesterday to let them know my concerns about this decision. I hope they decide to bring it back!WiFi Hotspot - No Internet
I have a 2025 Tahoe with a OnStar One Super Cruise Plan with Connected Plus Unlimited Data Plan. My head unit and Rear Seat Entertainment all have data. However, when you connect a phone or tablet to the in-vehicle hot spot I get no data. The connected devices complain there is no Internet on the hot spot. Any ideas? I have seen similar complaints on Reddit for these 2025 GM vehicles.Over 900 on backorder; no ETA
Per my dealer, there are over 900 communication modules on backorder in the system with no ETA as to when they will be available. Don’t know if that is just for Chevy, or if it involves other brands also. I am in my fifth month and truly frustrated. Is over 900 waiting not enough to warrant GM to do something? Perhaps if they put as much effort into fixing this as they do in sending me renewal emails (my plan expired last month), they might make some progress. What do others think? Has anyone been offered any “compensation” for their trouble? My rep told me in an email that once fixed could discuss; but that seems like just a tactic to pacify me in hopes that I will go away. They sold me features and services that I couldn’t/can’t use. There should be some restitution for that. A year of free service? I am thinking at a minimum for every month it is down, there should be 2 months of credit; but honestly that may not be enough to keep my goodwill as a customer for over 40 years. What do others think? Am I being greedy or does that seem reasonable?Remote Start No Longer Allowing to Set Climate Control Temperature
I have a 2024 Chevrolet Silverado 1500RST I updated the app today on my iPhone which has the most recent iOS. When I use the app to remotely start my vehicle it no longer allows me to see or set my preferred temperature. 🤒 have restarted my phone and also saw a post recommending that you go to controller la within the app and select vehicle settings to turn on the option to remotely set the temperature. It shows o have an unlimited data plan, allow hotspot access is on and it shows my WiFi name and password. Nothing about setting temperature. The temperature option was available before the update. please advise. thank you so much!Advisor_Jack
Dear Jack, Thank you for your email dated May 22 2025. However, I do not own a 2022 GMC Yukon XL with a broken OnStar module. Rather I own a 2012 Chevy Equinox and recently had my ONSTAR module replaced by CAPITAL GMC BUICK here in Edmonton after my previous dealership advised me that the module for my vehicle had been discontinued. The installation happened about a week ago after I took the liberty in contacting York Electronics, the General Motors authorized Electronics Service Center in Canada for automobile. In contacting YE I discovered that the module was not discontinued but rather replaced with a different part number. However, since having the module replaced, and after being told that all I had to do was call OnStar, as the system is in demonstration mode, to reactivate my account I have been told numerous times by OnStar tech advisors there’s an error at their end in connecting the new module. My case number was escalated and I was told someone would contact me. I did receive a call on May 20, 2025 that I missed and based on the message, which was somewhat distorted, it seemed to indicate that I needed to re-register my services and I was to call back but not through my vehicle. When I called ONSTAR back no one seems to know what steps should be taken. I hope this additional information is helpful. Sincerely, Bruce