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Forum Posts

Consumed my unlimited data in two weeks (???)

It seems two weeks Google Navigation and light Youtube Music app use (~ 8 hours total) have almost completely consumed my unlimited data plan (???). My infotainment is off-line for a week now (google maps, assistant, apps, wifi - all are off-line).??...

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kloxxe by New Contributor
  • 1083 Views
  • 1 replies
  • 0 kudos

OnStar Preferred Plus WiFi Plan

I purchased a 2023 Chevrolet Trailblazer about a month ago. Per my OnStar account it states I have the "Chevrolet Premium Connected Services Trial". I talked to OnStar this morning and they stated this is being replaced by the "OnStar Preferred Plus ...

2G going away?

Are you saying the device in my car won't work anymore? I haven't been happy with Onstar services lately. Your turn-by-turn directions have gotten us lost several times by disconnecting, and by telling us to turn down nonexistent roads, and you don't...

CJ by New Contributor
  • 1558 Views
  • 1 replies
  • 1 kudos

2G Network Response by GM is UNACCEPTABLE

GM, so in 2015 you installed 2G radio's in vehicles when 4G LTE (at the very lease 4G) service was the standard used by cellular carriers. They had already started or were well through the shutdown of the 3G networks. Now in 2021, you have had 6 year...

kadco by New Contributor
  • 6175 Views
  • 8 replies
  • 13 kudos

2G sunset

As an owner of both 2014 and 2016 Cadillacs, I'm very aggravated with GM for not providing an option to purchase an ONSTAR 2G hardware upgrade option as they did previously for the 2008 CTS I once owned. This will not bode well for future GM/Cadillac...

johnemmi by New Contributor
  • 4039 Views
  • 7 replies
  • 3 kudos

2G ending

Why hasn't onstar figured out a way to update 2G with the 5G for onstar-equipped vehicles?No one should have to rely on an app. in an emergency. You got people used to the onstar in vehicles and now if one forgets their cell phone they are not safe i...

Mauioo by New Contributor
  • 12157 Views
  • 16 replies
  • 8 kudos

2G

Since GM/Chevrolet is dropping 2G as it is outdated and is no longer supported, I wish to drop OnStar.

hasmussen by New Contributor
  • 2096 Views
  • 2 replies
  • 4 kudos

Diagnostics Report from your Cadillac Lyriq

This is my second diagnostic report and they both show the following in each category. I have no warning lights and everything else is working on the vehicle, including Super Cruise and Surround Vision updates.Lithium-Ion BatteryWe were unable to suc...

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5607 by New Contributor
  • 1303 Views
  • 1 replies
  • 0 kudos

2022 GMC Sierra "Share Hotspot"

I have a 2022 GMC Sierra AT4, and the wi-fi is enabled and working. There is an option where I can "Share Hotspot Data" with connected devices. This is defaulted to "Off". If I turn it "On" it shares the internet connection, but only for a few second...

pgalphin by New Contributor
  • 2430 Views
  • 2 replies
  • 0 kudos

Onstar messages

I own a 2021 cadillac xt5. My data plan expired and I was getting a message prompting me to buy a plan I called in to stop the messages. Now they deactivated on star all together and now I am getting messages to push the blue button to activate my pl...

therivs by New Contributor
  • 1020 Views
  • 1 replies
  • 0 kudos

Onstar harrassment

I own a 2021 cadillac xt5. My data plan expired and I was getting a message prompting me to buy a plan I called in to stop the messages. Now they deactivated on star all together and now I am getting messages to push the blue button to activate my pl...

therivs by New Contributor
  • 505 Views
  • 0 replies
  • 0 kudos