Forum Posts
GMC App not connecting to vehicle
Just purchased a new GMC less than a week ago Downloaded My GMC Mobile App > Added vehicle by VIN but doesnt connect > keeps directing me to onstar to connect to services > call onstar through blue button > ask me for credit card info for free trial,...
Unable to log into app
2 factor code for logging into the app never comes. Has been moved to level 3 tech support a month ago. They are unable to resolve.
My Chevrolet app & Vehicle status
Had first service today on my 24 Trax. The chevy app is not reflecting the service. Is this a common app issue? Otherwise, I’m going to assume they didn’t change the oil.
Updated App Issues
I was asked to update my Chevy App using a verification code and after doing so I no longer get a reading telling me what percentage of oil is still available, I’ve lost all my mileage information and I’m told my tires are flat. Is someone else havin...
Issue with app updating vehicle status
Hello,My app has not synced with the vehicle in over a week, also when I tried to use the "OnStar" button with in my truck it did not connect or do anything. I have had my truck and the this round of OnStar for this vehicle and it just began to be an...
Issue Sending Verification Code My Chevrolet App
Does not work. Just bought truck. Disappointing. Everything is linked and can sign in on Chevrolet.com fine. Reinstalled app. WiFi good. Reboot phone etc. It’s server side issue not mine. FIXIT
My Chevrolet App - Unable to Retrieve Account Information
Tried everything to log into myChevrolet app, continues to get the error Unable to Retrieve Account Information. Any suggestions on how to fix it? Apparently it is a known issue?
Vehicle status unavailable in MyGMC app
My vehicle status is unavailable how do i fix it
Vehicle Status not updating
I have a 23 Tahoe and the vehicle status will not update in the app. It is 7k miles behind the gas percentage doesn’t change the tire pressure is not changing.
My Chevrolet App - unable to retrieve account details
Just traded my 2018 Cruze on a 2024 trax. Switched my email account associated with the myChevrolet app. Now that the trax is on my account (I can see it on the website) the app is giving me this error message. OnStar is linked to the account on the ...
Resolved! My Buick iOS app login problem
I used all means to run my Buick app on my iPhone but I know I can't log in. I've tried dozens of times, but I keep getting only the messages below. What the hell is the problem?
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App not working
I tried opening the myChevrolet app and it says “the connection between this app and the myChevrolet service is being unexpectedly rerouted by a 3rd Party Process and has been discontinued.” I tried uninstalling and reinstalling the app but it still ...
GMC App won’t load
I downloaded the GMC app and created an account. Once I log in, nothing will load. It just shows the GMC symbol with a moving white bar at the top. I have tried logging in on a different device and the same thing happens. I have also uninstalled and ...
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Vehicle status has never worked in my GMC app
Purchased Sierra 1500 4/17/2024 and have not been able to get vehicle stairs to work. I uninstalled app, then was forced to call onStar to get back into the app. After about 45 minutes, the vehicle status section opened, but remains blank.