Wi-Fi Hotspot Settings - Android Mobile App (myChevrolet)
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04-26-2024 08:34 PM - edited 04-26-2024 08:43 PM
When is the Wi-Fi Hotspot Settings issue for the myChevrolet Android mobile app going to be fixed?
ie. The "More > Wi-Fi Hotspot" shows "--" for the SSID and ".." for the Password for both my 2024 Equinox and 2023 Trailblazer. The SSID, Password and On/Off fields cannot be edited either. It has been this way for months. I have 2 open Cases for this issue. One for the Equinox and one for the Trailblazer.
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05-08-2024 09:24 AM
Still waiting for a reply from Technical Support.
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09-05-2024 07:28 AM
Still waiting for a reply from Technical Support.
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09-08-2024 01:31 PM
We do appreciate you reaching back out in regard to your case you have with our internal Technical Team. Our team understands your frustration regarding the ongoing wait time for a resolution to your Wi-Fi concerns and would like to ensure that this is repaired to a level you are satisfied with. When you have a moment, kindly send us an email to socialmedia@gm.com with "ATTN: OnStar Community/Ijschoepke in the subject headline. We would like to take a deeper look into this for you.