MyChevrolet App Vehicle Status/Info Not Updating

WELL, I spoke too soon on "my fix" for the App in my new Corvette...Its stopped working again this morning.  2 resets / system diagnostics by OS fixes it (resets to current vehicle status) only to quit again the next morning or when I turn the car off.

Thank you for sharing the steps you have already taken to attempted to resolve your vehicle status concern. If you have attempted to uninstall and reinstall the mobile app, we do recommend completing a Power Cycle next. Power Cycling forces vehicle data to be collected. Please see the steps below: 

1. Turn ignition on for at least 2 minutes

2. Turn ignition off and wait 2-5 minutes (so data can be collected)

3. Log out of the myChevrolet app and log back in - this may help the app refresh

4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

5. Drive the vehicle around for a few minutes to allow data to refresh on the app

If you find you are facing the same concerns after this step, please let us know. 

This is normal for me. In the year that I have owned the truck the app has not worked continuously for more than a week. Lately after a reset it won’t last for more than two days. My onstar subscription runs out in 19 days. Not going to renew until I see that the app issues have been corrected. Great app when it works. 

We do not like to hear that you've been experiencing similar difficulties with your MyChevrolet app. Our team would certainly like to look into these further with you and see if we can get your app up and running again. As a first troubleshooting step, we recommend attempting to uninstall/reinstall the app to see if that action resolves the troubles. We would also suggest performing a Power Cycle on your vehicle as described in earlier messages. Our team will also put these steps below for ease:

1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status may take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
6. Uninstall and reinstall the app

  If these steps fail to resolve the difficulties you're running into, please send us an email with these details to socialmedia@gm.com and be sure to add "ATTN://OS Community/EVBlazer1234" in the subject line so we can locate your message. Our team will keep an eye out for your response. 

Add me to this extensive list  - 2025 GMC Sierra,  app won't update.

Looking for a fix.

These are never the kind of sentiments that we like to hear about your experiences with OnStar and the connected services available to you via the My Chevrolet app, David. Our team recognizes how important it is that these features function reliably for our dedicated Members. With this in mind, we can certainly understand your present dissatisfaction. OnStar values you as a Member of ours and the GM Family, and we don't want to see you go. It would be our pleasure to further assist with resolving any concerns that you're encountering so that you can get back to what really matters with the Vehicle Status information you love and depend on. When you have a moment, our team kindly asks that you send us a private message with some more details to continue. To reach us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be on the lookout for your response. 

Our team would like to learn more about the troubleshooting steps you have already taken related to your Vehicle Status. Please send us a private message to OnStar_Support so we can look into this further. This will allow us to investigate your account details. Just select the envelope icon at the top right of your screen to get started.

I've had the exact same issues. Same month bought,  same year vehicle,  same plan and same thing said to me from customer service.  Still have not hear from them. 

Our team appreciates you bringing these difficulties with getting your 2025 Chevrolet Traverse's Vehicle Status information to our attention. We recognize how important it is to have this information available to you when you need it and can understand your current frustration. If you'd like, our team would appreciate the opportunity to learn more about these concerns to better assess how we may be able to assist with having these features functionality restored for you. OnStar appreciates you letting us know the steps that have already been taken, as this gives us a better idea of where to start. When you have a chance, our team kindly asks that you check the LED light next to your Chevy's OnStar hardware to see whether it is illuminated green when the car is running. Once you've verified this, we kindly ask that you send us another message here to continue troubleshooting this together. We'll be on the lookout for your response and hope to hear from you again soon. 

My 2024 chevy hasn't updated in 8 months. The APP is pretty much useless and outdated. Turning on and off doesn't solve the problem. I pretty much have given up on it ever working correctly and if it wasn't for remote start, I would uninstall the app for good.