MyChevrolet App Vehicle Status/Info Not Updating

We do not like to hear that you've been experiencing similar difficulties with your MyChevrolet app. Our team would certainly like to look into these further with you and see if we can get your app up and running again. As a first troubleshooting step, we recommend attempting to uninstall/reinstall the app to see if that action resolves the troubles. We would also suggest performing a Power Cycle on your vehicle as described in earlier messages. Our team will also put these steps below for ease:

1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status may take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
6. Uninstall and reinstall the app

  If these steps fail to resolve the difficulties you're running into, please send us an email with these details to socialmedia@gm.com and be sure to add "ATTN://OS Community/EVBlazer1234" in the subject line so we can locate your message. Our team will keep an eye out for your response.