Forum Discussion
MyChevrolet App Vehicle Status/Info Not Updating
add me also..2025 Corvette..did all the steps and the app only works showing me the location...My OnStar is works on both my cars...just suddenly HALF the app stopped working...I can do all the functions except diagnostic.everything else shows "hasn't connected in 15 days to the car". NEW CAR with 1700 miles on it...like at least blow this up when I hit 5,000 miles for crying outload.
Our team would like to learn more about the troubleshooting steps you have already taken related to your Vehicle Status. Please send us a private message to OnStar_Support so we can look into this further. This will allow us to investigate your account details. Just select the envelope icon at the top right of your screen to get started.
Having the same problem. Was not working before and they fixed. Now the problem started 16 days ago. No updates again. The problem is sloppy coding and onstar must fix!!
Amazing...we're all having the same problem and OS / CHEVY APP gives us all the same answers. Meanwhile nothing gets fixed.
OnStar CEO NEEDS to get involved, If firing & restructuring the IT dept & or TEAM, then do it, from 2016, OnStar has definitely took several steps back... Beyond P.SS.d
Wrong vehicle on my corvette App for 9+ months now, & keep getting BS answers.....:-(