Forum Discussion
MyChevrolet App Vehicle Status/Info Not Updating
We can understand the frustration and inconvenience unexpected app concerns can cause and we would like to ensure that you have access to your Vehicle Status. If you have not yet, we ask that you please try a Power Cycle to help update your app:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status may take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
6. Uninstall and reinstall the app
If these troubleshooting steps don't help to resolve your concern, please send us an email to socialmedia@gm.com with "ATTN: OS Community/EBlazer21" in the subject headline so we can further assist.