Forum Discussion
MyChevrolet App Vehicle Status/Info Not Updating
My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recomm...
I've had the exact same issues. Same month bought, same year vehicle, same plan and same thing said to me from customer service. Still have not hear from them.
Contact Technical Support at Onstar, ask them to upgrade your plan until the vehicle status appears in the myChevrolet app. I had a Customer Service person and a Technical Support person on the line at the same time. It seemed they were reading from different scripts on what each Onstar provides in terms of Vehicle Status. The Onstar Basic plan used to show vehicle status, it appears Onstar changed plan contents for 2025 and newer vehicles.