I recently purchased a Connected Vehicle plan for my 2022 Chevrolet
Equinox. I am able to connect to the cars Wi-Fi, and I am able to use
streaming apps through my infotainment system (Pandora, Spotify, etc.)
but I cannot open or use the new Chevrole...
I just a got new Chevy Equinox with a trial of Onstar. I tried
navigation for the first time. When Onstar sends my route to my phone,
it is just an arrow with turn by turn diretions. I prefer a map view
sort of like google maps. Is it possible to hav...
I have intermittent issues with the LED indicator next to my Onstar /
SOS button turning red. Sometimes it lasts the duration of my drive or
goes red and minutes later back to green. Last time it lasted red for a
while, I called Onstar and they did s...
I still receive calls from different exchanges to the ON Star service
platform. The calls only go to the vehicle and not the mobile phone. The
numbers do not register on the screen or in recent history.
How about adding a "Known Issues" to the "Connected Services Help"?
Posting known issues will help keep everyone up to date as to when an
expected resolution will be implemented.
So, I have a 2017 Silverado that has been experiencing the wi-fi
connectivity issues that so many other people have had to deal with.
It's been especially bad the last couple of months. This weekend one of
my passengers desperately needed to get some...
I just started to set up the Infotainment Profile and Preferences on our
2019 Equinox. I have added my main OnStar/my.chevrolet.com account to
our 2019 Equinox, but have lost control of the Audio/radio
station/favorites after I shut off the vehicle a...
We received multiple emails from vehiclediagnostics@onstar.com which
advised that we had a major issue with our Engine & Transmission system.
The alert stated that there was a problem with our starter and our car
could potentially not start. It was n...
Bought a 22 Equinox Brand new a few months ago,Occasionally (atleast
once or twice a month) the On-star light will be Red, and no sound will
come out of the car speakers.Any suggestions on what to do?
2023-05-22 9:00 AM CDT, I currently cannot access the Wi-Fi Hotspot data
(SSID and Password) from either the on-line app (my.chevrolet.com) or
the myChevrolet Android app. Either error trying to retrieve data, or no
data shown at all.
