Forum Posts
Connected Vehicle unavailable?
Why can I not select the Connected Vehicle option on my new Colorado? The message states that it's not available and to select a different plan. I'm not interested in any other plan.Thanks
Just need data for vacation trip
Is purchasing a prepaid option for data the best option for me if only needing for a short period of time (road trip vacation that will be about 2 weeks)? If so, how does that work? Purchase $5.00 250MB Prepaid Data Plan and when it runs out I need t...
OnStar not working
Hi, I have a 2020 equinox. I activated the 3 month trial last night and it says it's working in the car, but the myChevrolet website says I don't have a plan and I can't access anything in the myChevrolet app. Also, none of the in vehicle apps are av...
Free month of premium service
I responded to an email offering a free month of premium service for my car. After the service was activated, I noticed that my credit card was charged $15.00. I called an advisor who said this charge was for the next month, (June) and this was the o...
copies of invoices
I need copies of my jan, feb, mar 2023 invoices
What’s included in the Essentials Plan?
Prepare for the unexpected and get convenient control in or out of your vehicle. OnStar Safety & Security* gives you access to specially trained Advisors who can help during emergencies, a crash or a vehicle theft. Plus, get the OnStar Guardian app t...
I'm trying to upgrade to your "Connected Vehicle" plan. Site keeps saying 'not available'. Fix???
I have the "App Access" plan and I want to upgrade to the "Connected Vehicle" plan. Your system won't let me do this. The error message is "We’re sorry. The plan you selected is not available...https://www.onstar.com/plans/connected-vehicle
Gps upgrade
I have a 2019 Chevy Malibu LT and i only have the onstar turn by turn navigation. I want to upgrade it to maps. Is it possible through onstar or i have to get a sd card?
What’s included in the Remote Access Plan?
Get a seamless ownership experience. With your vehicle mobile app, you can start your engine, check your fuel level and tire pressure, even save and set radio station favorites — all from your smartphone. Learn more about the Remote Access Plan and o...
2023 BoltEUV Complimentary Coverage "Remote Commands" not working
GM just trade/repurchased me from a 2019 BoltEV to a 2023 BoltEUV due to the battery recall.My previous 2019 BoltEV remote commands worked from in the MyChevrolet app (they were complimentary for 5+ years), but now they no longer work for the 2023 Bo...
price
can you tell me how much you charge?
Data plan
I would like to know why my data plan is not working
