OnStar Community

Billing Issue

I have a valid Dr License my partner doesn't. I purchased a 2020 Chevy Equinox LT 10 months ago. Why is he getting a bill for my vehicle services ie On Star and Sirius when he doesn't even own a vehicle? And we were not together plans he had nothing ...

Purchased App Access plan on 2024 XT4 and Still Unable to Use Maps or Hear Text Messages

My trial ended and when I receive a text message, I get an error that I need to purchase a plan to hear the message. Google Maps also doesn't work. I called Onstar and was told that if I purchased App Access, both would work. Unfortunately, I am stil...

Have attempted "Chat" for 2 days, no advisor....

Hello, I currently pay for the $39.99 a month plan, but am considering upgrading to the $49.99 a month plan. ALL I want to know is, with that plan I am looking at, will the "Weather" icon on my dashboard work?Thanks.

OnStar Connected Vehicle Plan

My trial ended and I want to sign up for the OnStar Connected Vehicle Plan for 24.99 but the sign up page says its unavailable. Why is it offered as a plan then Im told not available?

Selling truck and either want to stop plan or transfer it to next owner.

I am selling my vehicle with onstar on it and I either want to cancel service or transfer it on to next owner how do I do either one of these.

Any plans for seniors on SSDI that don’t drive much?

My husband and I need help. He has major health issues - he was blessed with a double lung transplant 3 years ago and is currently undergoing treatment for laryngeal cancer. He also has CKD and will be needing dialysis or a kidney transplant soon. My...

Trial data plan

I purchased a 2024 lyriq in July I just got a message that my data plan has ended. My question is that my car has been at the dealers for just about 5 weeks (repairs) so I haven't taken full advantage of the trial is there any way that that can be ex...

My plan

Pricing, multiple vehicles, and discounts

I have searched for the answers, but everything I’ve has been very vague. I have been a loyal GM customer for over 34 years. I have owned GM vehicles primarily, with very few exceptions. I currently own multiple GM vehicles. Of the six vehicles I own...

Vehicle setting in mychevrolet app

I have a new 2023 silverado 1500, high country. I have the my chevy app setup but I do not see the button in app to set for example climate controls, stations etc.. Can anyone advise if they have issue and how to fixThx

Connected vehicle plan 24.99

Looking to purchase a Buick soon I am curious if the Onstar Connected service plan for $24.99 that has unlimited WIFI, do I have to have a separate data plan with AT&T or any other company? Or is it all included in the $24.99. Thank youKellie

Cancel your service

Purchased a used 2020 Silverado 1500 LTZ. Decided to try OnStar specifically to use the Maps+ feature. I received the 30 day trial period. Maps+ worked good for about an hour or so. I reached the 3GB limit because the vehicle needed to do an update. ...

Refusal to send check will not refund

I have since september of this year had Onstar take 513.43 cents out of my checking account and over draft it everytime. I have called and called and called and all I get it oh Im sorry don't know how that is happening. It shows in my transactions on...

How do I bien my bill