Plan Q&A
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Forum Posts

Connected Vehicle unavailable?

Why can I not select the Connected Vehicle option on my new Colorado? The message states that it's not available and to select a different plan. I'm not interested in any other plan.Thanks

srnewcomb by New Contributor
  • 1 replies
  • 0 kudos

Just need data for vacation trip

Is purchasing a prepaid option for data the best option for me if only needing for a short period of time (road trip vacation that will be about 2 weeks)? If so, how does that work? Purchase $5.00 250MB Prepaid Data Plan and when it runs out I need t...

puzzle12 by New Contributor
  • 1 replies
  • 0 kudos

OnStar not working

Hi, I have a 2020 equinox. I activated the 3 month trial last night and it says it's working in the car, but the myChevrolet website says I don't have a plan and I can't access anything in the myChevrolet app. Also, none of the in vehicle apps are av...

Free month of premium service

I responded to an email offering a free month of premium service for my car. After the service was activated, I noticed that my credit card was charged $15.00. I called an advisor who said this charge was for the next month, (June) and this was the o...

carmond by New Contributor
  • 1 replies
  • 0 kudos

Cadillac CTS 2014

I’m buying a 2014 Cadillac CTS . My question is on star still available for the 2014?

Lopez40 by New Contributor
  • 1 replies
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What’s included in the Essentials Plan?

Prepare for the unexpected and get convenient control in or out of your vehicle. OnStar Safety & Security* gives you access to specially trained Advisors who can help during emergencies, a crash or a vehicle theft. Plus, get the OnStar Guardian app t...

Gps upgrade

I have a 2019 Chevy Malibu LT and i only have the onstar turn by turn navigation. I want to upgrade it to maps. Is it possible through onstar or i have to get a sd card?

MoeB2019 by New Contributor
  • 1 replies
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What’s included in the Remote Access Plan?

Get a seamless ownership experience. With your vehicle mobile app, you can start your engine, check your fuel level and tire pressure, even save and set radio station favorites — all from your smartphone. Learn more about the Remote Access Plan and o...

2023 BoltEUV Complimentary Coverage "Remote Commands" not working

GM just trade/repurchased me from a 2019 BoltEV to a 2023 BoltEUV due to the battery recall.My previous 2019 BoltEV remote commands worked from in the MyChevrolet app (they were complimentary for 5+ years), but now they no longer work for the 2023 Bo...

sbroumley by New Contributor
  • 1 replies
  • 0 kudos

Refund of payments and nothing but run around and no refund

I have since september of this year had Onstar take 315.24 out of my checking account and over draft it everytime. I have called and called and called and all I get it oh Im sorry don't know how that is happening. It shows in my transactions on the s...

pmarti6767 by New Contributor II
  • 3 replies
  • 1 kudos


can you tell me how much you charge?

jharpe by New Contributor
  • 1 replies
  • 0 kudos