OnStar Community

Unexpected Guardian charge on new vehicle

In speaking with Onstar while going through orientation at the Chevy Dealership for my new 2024 Chevy Silverado I was not told that the Guardian Services would immediately come with a $15.00 monthly fee. This seems like a racket to me as an immediate...

Any plans for seniors on SSDI that don’t drive much?

My husband and I need help. He has major health issues - he was blessed with a double lung transplant 3 years ago and is currently undergoing treatment for laryngeal cancer. He also has CKD and will be needing dialysis or a kidney transplant soon. My...

Trial data plan

I purchased a 2024 lyriq in July I just got a message that my data plan has ended. My question is that my car has been at the dealers for just about 5 weeks (repairs) so I haven't taken full advantage of the trial is there any way that that can be ex...

My plan

Pricing, multiple vehicles, and discounts

I have searched for the answers, but everything I’ve has been very vague. I have been a loyal GM customer for over 34 years. I have owned GM vehicles primarily, with very few exceptions. I currently own multiple GM vehicles. Of the six vehicles I own...

Vehicle setting in mychevrolet app

I have a new 2023 silverado 1500, high country. I have the my chevy app setup but I do not see the button in app to set for example climate controls, stations etc.. Can anyone advise if they have issue and how to fixThx

Connected vehicle plan 24.99

Looking to purchase a Buick soon I am curious if the Onstar Connected service plan for $24.99 that has unlimited WIFI, do I have to have a separate data plan with AT&T or any other company? Or is it all included in the $24.99. Thank youKellie

Cancel your service

Purchased a used 2020 Silverado 1500 LTZ. Decided to try OnStar specifically to use the Maps+ feature. I received the 30 day trial period. Maps+ worked good for about an hour or so. I reached the 3GB limit because the vehicle needed to do an update. ...

Refusal to send check will not refund

I have since september of this year had Onstar take 513.43 cents out of my checking account and over draft it everytime. I have called and called and called and all I get it oh Im sorry don't know how that is happening. It shows in my transactions on...

Payment

How do I bien my bill

Maps+, Android Auto, etc not integrated with HUD

Hello,I just saw Maps+ is included in my active plan on my 2020 Sierra. Overall, it seems solid, but we'll see as I get more time with it. I noticed that there are a few issues. A good first version, but there are some updates/improvements needed to ...

I want to view or download PDF of my bill/statement any ideas?

Connected Vehicle unavailable?

Why can I not select the Connected Vehicle option on my new Colorado? The message states that it's not available and to select a different plan. I'm not interested in any other plan.Thanks

Just need data for vacation trip

Is purchasing a prepaid option for data the best option for me if only needing for a short period of time (road trip vacation that will be about 2 weeks)? If so, how does that work? Purchase $5.00 250MB Prepaid Data Plan and when it runs out I need t...