iPhone Does Not Automatically Connect To Wi-Fi Hotspot

[pkmobley]

iPhone 14 Pro Max is properly connected to vehicles Wi-Fi Hotspot.  However, Wi-Fi Network has to be manually selected on iPhone and connected each time vehicle is started.  The iPhone does not automatically connect to the known vehicles Wi-Fi Network.    

[Advisor_Helen]

Thank you for sharing your experience regarding your in-vehicle Wi-Fi. We would be more than happy to take a further look into things on our end and assist to the best of our abilities. Kindly email socialmedia@gm.com with the subject headline ATTN: OnStar Community/pkmobley moving forward. We hope to hear from you. 

[Icewoz]

Just sent an email to the address listed above. I have the same issue with my iPhone 14 pro max.

[Advisor_Helen]

We appreciate your outreach, and an Advisor should be in contact with you very soon. If you have any additional concerns in the meantime, do not hesitate to follow-up with our team at socialmedia@gm.com. 

[Icewoz01]

I never heard back from OnStar about this issue. I tried a friends iPhone 15 Pro  Max and it worked as expected.

Does this only affect the 14 model?

[Advisor_Helen]

We regret to hear of any miscommunications. If you still need assistance, please send us an email to socialmedia@gm.com with ATTN: OnStar Community/Icewoz01 in the subject headline. We would like to take a further look into your account details and device concerns on our end.