Built in Alexa app in New 2024 Traverse RS not working correctly.

[Amrak]

I have to sign into the built in Alexa app every time I start my Traverse.  It works as it should until I turn off the Traverse.  Then I do not get a response when I say Alexa or press the voice assistant button on the steering wheel.

[Advisor_Kayla]

Thank you for providing these details. Our team understands your concerns regarding the Alexa app and the connection difficulties you are experiencing. We would be more than happy to take a further look into things and investigate further for you. If you find you are in need of additional assistance, kindly email socialmedia@gm.com with ATTN: OnStar Community/Amrak in the subject headline.