Both rear tires flat (false diagnostic alert)

[Captainbem]

I received an email at 3:33 am with an advanced diagnostics alert informing me both of my rear tires were flat.  I was very concerned because there has been a lot of construction on my street and I found several nails and screws on the ground in the street.  But it appears to have been a false alert because all tires show 37 psi at the vehicle.

One or more of the tires in your 2023 Chevrolet Tahoe is flat.

- Driver Side Rear
- Passenger Side Rear

Please inspect before driving. You may need to add air or change the tire.

[Advisor_Helen · Accepted solution]

We appreciate you bringing this to our attention. Please know, if your vehicle’s tire pressure reading (on IHU/DIC) is also incorrect, it may mean that it was not recalibrated. With this, we do recommend completing a Power Cycle to attempt to update your vehicle insight. You can follow the steps below to complete this troubleshooting: 

1. Turn ignition on for at least 2 minutes

2. Turn ignition off and wait 2-5 minutes (so data can be collected)

3. Log out of the myChevrolet app and log back in - this may help the app refresh

4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

5. Drive the vehicle around for a few minutes to allow data to refresh on the app

Please let us know if you continue to have trouble with the app.