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Captainbem
New Contributor
7 months ago
Solved

Both rear tires flat (false diagnostic alert)

I received an email at 3:33 am with an advanced diagnostics alert informing me both of my rear tires were flat.  I was very concerned because there has been a lot of construction on my street and I found several nails and screws on the ground in the street.  But it appears to have been a false alert because all tires show 37 psi at the vehicle.

One or more of the tires in your 2023 Chevrolet Tahoe is flat.

- Driver Side Rear
- Passenger Side Rear

Please inspect before driving. You may need to add air or change the tire.

  • We appreciate you bringing this to our attention. Please know, if your vehicle’s tire pressure reading (on IHU/DIC) is also incorrect, it may mean that it was not recalibrated. With this, we do recommend completing a Power Cycle to attempt to update your vehicle insight. You can follow the steps below to complete this troubleshooting: 

     

    1. Turn ignition on for at least 2 minutes

    2. Turn ignition off and wait 2-5 minutes (so data can be collected)

    3. Log out of the myChevrolet app and log back in - this may help the app refresh

    4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

    5. Drive the vehicle around for a few minutes to allow data to refresh on the app

     

    Please let us know if you continue to have trouble with the app.

  • We appreciate you bringing this to our attention. Please know, if your vehicle’s tire pressure reading (on IHU/DIC) is also incorrect, it may mean that it was not recalibrated. With this, we do recommend completing a Power Cycle to attempt to update your vehicle insight. You can follow the steps below to complete this troubleshooting: 

     

    1. Turn ignition on for at least 2 minutes

    2. Turn ignition off and wait 2-5 minutes (so data can be collected)

    3. Log out of the myChevrolet app and log back in - this may help the app refresh

    4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

    5. Drive the vehicle around for a few minutes to allow data to refresh on the app

     

    Please let us know if you continue to have trouble with the app.