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ae9thall's avatar
ae9thall
New Contributor
3 years ago

My Chevrolet app shows Vehicle Status 5 alerts

New 2022 Spark, car does not show any warning lights, no check engine lights, no displayed errors. Car runs fine, but app shows 5 systems need servicing. Seems to be erroneous information given by th...
ae9thall's avatar
ae9thall
New Contributor
3 years ago

Despite message left on my phone from OnStar saying it was resolved, it was not. I have however found part of the reason it is doing this. My iPhone is connected via Bluetooth to my car. I found that if I disable the Bluetooth on my phone before getting in the car to make a trip and leave it off, THEN MyChevrolet app with show the vehicle status as all clear and good to go. So my Bluetooth connection to the car is causing some kind of communication issue.

  • Advisor_Makayla's avatar
    Advisor_Makayla
    Community Manager
    3 years ago

    We certainly regret to hear that you're having trouble with your Bluetooth and myChevrolet mobile app. If you would like our team to assist and look into this further, please feel free to send us an email at socialmedia@gm.com with "ATTN: OnStar Community/ae9thall" in the subject line. Our team will look forward to your response.