We regret to hear of any issues with the mobile app. To ensure you have the latest version, we do recommend uninstalling and reinstalling the app to your device. Additionally, we do recommend completing a Power Cycle to assist with your vehicle data. To start, please follow the steps below:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
Feel free to let us know if you have any continued trouble.
