Thank you for bringing this myChevrolet app concern to our attention. We understand that unexpected app concerns can be difficult, and we would like to reassure you that we are here to help. As you have attempted initial troubleshooting steps already, we would now like to investigate this further on our end. To get started, please email us at socialmedia@gm.com with ATTN: OnStar Community/RobertJ49 in the subject headline. Our team will be sure to keep an eye out for your email.
