My Chevy app not updating atatus

[Daviscr]

My Chevy app does not update the vehicle status, I have uninstalled the app, logged out, signed back in, drove around for hours, then checked the the app…..still no updates. I get the diagnosis report email from OnStar, I just can’t see any info on the app. It last updated 6/12/2024  

[Advisor_Ahmed1]

We know how frustrating it is when apps are not working like they should. That is not experience we want for our members. Our team would like to look into this. To get started, please send us an email to socialmedia@gm.com with ATTN: OnStar Community/Moose1731 in the subject headline.