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Errant notification on My Chevrolet App

Davetorre
New Contributor

I received a text from OnStar this morning stating I had two flat rear tires. Checked the My Chevrolet App and showed two rear tires were flat and 0 PSI.

went to check the vehicle and everything was fine?

1 ACCEPTED SOLUTION

Accepted Solutions

Advisor_Kayla
Moderator
Moderator

Thank you for sharing this information regarding the alert you received for your vehicle's tires. Our team understands how this alert can we worrisome and cause concern. Moving forward, to ensure the vehicle alerts are accurate, we recommend you push the blue OnStar button within your vehicle for an On-Demand Diagnostic. This will allow a live advisor to double check the alert for you before any further steps are taken. 

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1 REPLY 1

Advisor_Kayla
Moderator
Moderator

Thank you for sharing this information regarding the alert you received for your vehicle's tires. Our team understands how this alert can we worrisome and cause concern. Moving forward, to ensure the vehicle alerts are accurate, we recommend you push the blue OnStar button within your vehicle for an On-Demand Diagnostic. This will allow a live advisor to double check the alert for you before any further steps are taken.