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Can't Login, even after password reset

Barbarrino
New Contributor

I can't login to the my gmc app even after resetting my password multiple times.

Screenshot_20220626-000643.jpg

3 REPLIES 3

Advisor_Tia
Moderator
Moderator

Thank you for bringing this to our attention. At this time, we kindly ask that you uninstall and reinstall the app as an initial troubleshooting step. If this doesn’t resolve your concern, please send an email with additional information to socialmedia@gm.com with "ATTN: OnStar Community/Barbarrino" in the subject line for further assistance.

ddavis78
New Contributor III

Same here

If you're having difficulties logging into the mobile app, we recommend that you uninstall then reinstall your app. This will ensure that you're using the latest most up to date version. If you continue to have difficulties, please send an email with additional information to socialmedia@gm.com with "ATTN: OnStar Community/ddavis78" in the subject line so we may further assist.