cancel
Showing results for 
Search instead for 
Did you mean: 

2024 GMC Terrain

Theresa
New Contributor

My maps on the GMC app is locating my 2024 Terrain down the road and across the street from my driveway. It will not locate or show that it is physically in my driveway. How do I reset so it actually recognizes my home address. 

1 ACCEPTED SOLUTION

Accepted Solutions

Advisor_Helen
Moderator
Moderator

Thank you for connecting with us regarding the myGMC mobile app, Theresa. As an initial troubleshooting step, we do recommend ensuring that location permissions for both the device and the mobile app are enabled. If a small orange circle is overlapping the Device Quick Find button, that means the device and/or mobile app location is not enabled. To further clarify, are you having trouble locating the Device Location icon within the Map tab? We are more than happy to help to the best of our abilities if you have any trouble with this. 

View solution in original post

1 REPLY 1

Advisor_Helen
Moderator
Moderator

Thank you for connecting with us regarding the myGMC mobile app, Theresa. As an initial troubleshooting step, we do recommend ensuring that location permissions for both the device and the mobile app are enabled. If a small orange circle is overlapping the Device Quick Find button, that means the device and/or mobile app location is not enabled. To further clarify, are you having trouble locating the Device Location icon within the Map tab? We are more than happy to help to the best of our abilities if you have any trouble with this.