OnStar Community

Getting unexpected server error on my Chevy app

Good evening,for the past 2 hours, I have been unable to get into my Chevy app. I either get unexpected server error or unable to retrieve account details. I have uninstalled it and reinstalled. I also tried it on another device, same issue. Please h...

Remote Access stopped working with Google Assistant

I set this up last week to work with my Google Assistant.Had it set up to start my truck or lock my truck with routines and voice commands. Also had it set to lock my truck with a bedtime routine, and start my truck with a good morning routine.These ...

update payment info

GM website n Onstar Email Notification

My credit card for OnStar services was on file, but it was hacked. I tried calling the number on the email message that said my credit card was invalid. I followed the link, changed my password, because it wouldn’t take my password saved on my comput...

On star turns red

I have trouble with on star turning red I had the radio replaced and the antenna the bottom turned red yesterday again for a minute then turned green is something else wrong

Cancelled my OnStar service

I called and cancelled mu OnStar service but I see on 12/27/22 I have been billed $15.90.How do we correct this?Thanks.

INSTRUCTION CARD MAILED TO MEMBERS TELLING WHAT SERVICES WILL/WILL NOT BE AVAILBLE AFTER DEC

MAIL ME THE CARD THAT ON STAR SENT TO SUBSCRIBERS EXPAING WHAT SRVICES WILL/WILL NOT BE AVAILABLE ALONG WITH TELEPHONE NUMBER TO CALL IN CASE I NEED ASSISTANCE. PLEASE SEND ONE TO ME, I DO NOT HAVE A PRINTER OR A SMART PHONE. THIRD REQUEST!!!!!! patr...

No more OnStar

I have loved my 2014 Cadillac CTS but I will never again buy your product since the trade in value has really been decimated. You should provide an update for my vehicle if you have any conscience at all. This is my 3rd Cadillac but no more!!

GM Is producing over the wall engineering.

I pay for onstar hotspot. In my 2018 Silverado I had to plug the phone in for everything to work. On my 2022 Silverado it is all wireless. It has the big screen, they are bragging aabout. My onstar hotspot won't work on my phone, while it is connect ...

No Plan, but why is my truck networking harware disbaled?

When I first purchased my 19 Silverado it came with the Trial version of OnStar Wifi. It worked without any issues. Here is where it gets interesting. While using these services during the trial period I was able to connect my truck to my house wifi ...

'23 Buick EncoreGX-OnStar Navigation Issue

On two different trips, I asked OnStar to navigate me to specific street addresses in well-established neighborhoods (that Google maps directed me to in time's past-even after new infrastructure). OnStar gave me locations of several places (supposedl...

Update suggestions

I was just wondering if there is an email or forum group where I can make suggestions for updates to the software and features?

failed ate andneeds to be updated by onstar to turn on

My trucks stereo has a failed update on start up

Onstar eligibility

I’ve got a 2005 Chevrolet Malibu LS, is it too old for onstar benefits/services? It’s got onstar FAQs in the manual and a fuse in one of the boxes labeled for onstar. Neither GM nor onstar will accept my VIN though.

Theft alarm notifications no longer by phone

Looking to see if anyone else has experienced this problem. My alarm system no longer calls my phone but only emails and texts me. This always worked fine when I test my alarm occasionally. I have written a letter to OnStar and called half a dozen ti...