Technical and Service Support
Ask questions and get support for your OnStar services
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

GM website n Onstar Email Notification

My credit card for OnStar services was on file, but it was hacked. I tried calling the number on the email message that said my credit card was invalid. I followed the link, changed my password, because it wouldn’t take my password saved on my comput...

Sandee by New Contributor
  • 1662 Views
  • 0 replies
  • 1 kudos

On star turns red

I have trouble with on star turning red I had the radio replaced and the antenna the bottom turned red yesterday again for a minute then turned green is something else wrong

Cookie79 by New Contributor
  • 2358 Views
  • 1 replies
  • 0 kudos

No more OnStar

I have loved my 2014 Cadillac CTS but I will never again buy your product since the trade in value has really been decimated. You should provide an update for my vehicle if you have any conscience at all. This is my 3rd Cadillac but no more!!

Deb50 by New Contributor
  • 2547 Views
  • 1 replies
  • 1 kudos

GM Is producing over the wall engineering.

I pay for onstar hotspot. In my 2018 Silverado I had to plug the phone in for everything to work. On my 2022 Silverado it is all wireless. It has the big screen, they are bragging aabout. My onstar hotspot won't work on my phone, while it is connect ...

Glendon by New Contributor
  • 3147 Views
  • 1 replies
  • 1 kudos

'23 Buick EncoreGX-OnStar Navigation Issue

On two different trips, I asked OnStar to navigate me to specific street addresses in well-established neighborhoods (that Google maps directed me to in time's past-even after new infrastructure). OnStar gave me locations of several places (supposedl...

Tee_S by New Contributor
  • 2369 Views
  • 1 replies
  • 0 kudos

Onstar eligibility

I’ve got a 2005 Chevrolet Malibu LS, is it too old for onstar benefits/services? It’s got onstar FAQs in the manual and a fuse in one of the boxes labeled for onstar. Neither GM nor onstar will accept my VIN though.

Theft alarm notifications no longer by phone

Looking to see if anyone else has experienced this problem. My alarm system no longer calls my phone but only emails and texts me. This always worked fine when I test my alarm occasionally. I have written a letter to OnStar and called half a dozen ti...

samgauto by New Contributor
  • 6649 Views
  • 6 replies
  • 0 kudos