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GM 8-inch Infotainment Center

If the General Motors Infotainment center in my 2020 GMC canyon weren’t such a piece of crap I might consider an Onstar Premium Plan, however the reliability of the GM infotainment center is so sketchy I prefer not to use it since it will probably so...

Clamopher by New Contributor
  • 914 Views
  • 0 replies
  • 0 kudos

Need option to add Google Built-In

We have a 2022 Traverse Premier and I wish it had come with Google Built-In like the Suburban, Tahoe, and Silverado now have. It has the same Infotainment 3 system, so I would think it would be something that could be retrofit with software. While th...

CTTW by New Contributor
  • 1232 Views
  • 0 replies
  • 0 kudos

OnStar Link Dongle Not Happening?

So there was a post or an email from GM I read a few weeks ago saying the OnStar Link dongle project was being shelved because of the global chip shortage and a solution would be announced soon. What is going on with this and have there been any upda...

hyperlexis by New Contributor II
  • 5685 Views
  • 4 replies
  • 2 kudos

Alerts

Just want to say how awful your alerts are. My trial membership was set to expire and my car made the horrendous noise before blaring out an “alert” that my subscription was going to expire. The noise was so loud, unexpected, and unnecessary. I know ...

Failure to operate when required.

I have been an OnStar subscriber since 2009. Three new Chevrolets were covered. A few weeks ago I encountered an emergency situation and OnStar was unresponsive. A customer service rep was no help. So, the first time in 13 years that I needed OnStar ...

Landshark by New Contributor
  • 1527 Views
  • 1 replies
  • 0 kudos

Printed Member Card

Does OnStar still issue the printed member cards? This is the blue wallet card with all the OnStar information for the vehicle, including the vehicle's telephone number. I previously had one for another vehicle I owned, but I have not received a card...

Cgmartin by New Contributor
  • 1805 Views
  • 1 replies
  • 0 kudos

Services do not work - Horrible Experience

I bought this beautiful new 2022 GMC Yukon Denali, jam packed with technology to make life easier and safer. The app connected, the initial advisor call was great and now the entire system and support has left me stranded as a customer with a vehicle...

SK by New Contributor III
  • 4049 Views
  • 2 replies
  • 1 kudos

Can’t start my truck anymore

What is up with not being able to use my phone to start and unlock my truck. One of the reasons I bought the truck. What is the point in sell a truck to someone and stop letting them use the feature you sold the truck because they had those features?...