I called support two months ago and asked to cancel my plan completely after they tried to weasel me into paying for a cheaper plan. I do not want to pay, and cannot afford to pay for any service and made this clear. They assured me it was cancelled and I could call if I wanted to reactivate. Then a few days ago I woke up to see two separate charges of $40 on the same day. I want to CANCEL and I want my money back.
