03-15-2024 01:24 PM
After starting a trial for Onstar, I entered my VIN # for my truck to activate it, but was denied...
Our truck is NOT older than 2005, it's a 2013 Chevy Silverado Truck. Why does it say that it's older than 2005?
Also, I tried to cancel it, but I don't see where to "Cancel":
03-17-2024 08:07 AM
We would hate to see you leave the OnStar family, however if you need to cancel your services, you can do so using the following steps.
1. Select 3 lines in upper left corner of Home page
2. Select Plans. App will display current subscription & billing/renewal status
3. Manage Plans:
4. Select "Manage Plans"
5. Select "Manage" under "My Plans"
6. You can change Billing Address or Method of Payment (MOP) by selecting the box under each option (displays current address & MOP)
If you need further assistance after following these steps, please send us an email to socialmedia@gm.com with "ATTN: OS Community/DottyTX73" in the subject line.