OnStar Guardian App Questions
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4 weeks ago
Hello—I recently purchased a 2022 Trailblazer at the end of December. I currently have the Remote Access OnStar plan, but I’m curious about the Guardian App subscription, the $15 per month one.
Here are my questions:
1. Since I have a GM vehicle, if I subscribe to the Guardian App can I also use the built in buttons in the vehicle?
2. Do my family members who take advantage of the family plan need to be living in the same state or area as me?
3. Am I correct in reading that the vehicle doesn’t matter, the coverage follows the person via the phone?
Thank you!
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3 weeks ago
We appreciate your questions regarding the Guardian mobile app! The OnStar Guardian app provides you and your loved ones access to critical OnStar safety services anywhere you go — that’s any vehicle, all on a compatible smartphone.
The Guardian app provides access to the following services for the OnStar Member and up to seven additional loved ones they add to the “My Family” group:
• Mobile Crash Response
• Roadside Assistance
• Emergency Services
• Location Status
In summary, the Guardian app provides safety services right on your smartphone. Once you add your loved ones to your "My Family" group, they can receive OnStar safety services anywhere. Additionally, this plan includes access to the Guardian mobile app, and our live OnStar Advisors when you dial 1-(888)-4ONSTAR (1-888-466-7827).
If you have any other questions, do not hesitate to let us know. We are happy to help to the best of our abilities.
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