Vehicle Mobile App Support
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Mychevroley app

When I downloaded the mychevrolet app I couldn't finish it all I got to do is put in my email and password and I have to get off and now I can't get back in it ....what do I need to do?

TammyeS59 by New Contributor
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  • 1 replies
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My Chevrolet App - Software Consent

I work at a GM dealership in Edmonton, AB. I am familiar with the GM Products and Services offered.I have the My Chevrolet App installed on my Apple iPhone. Every time I open the app, I have to Accept Terms and Conditions 3 or 4 times regarding the S...

My Cadillac App failing to Remote Start

for the past three weeks. My Cadillac app has not allowed me to remote start, lock or unlock my car. I have been on the phone with Onstar around 20 times and spent more than 30 hours dealing with this issue. I uninstalled and reinstalled the app. I’v...

Shared family member login issues

My wife created a new account so that I can invite her as shared family member from my main account. She can't get past "Unable to retrieve account details error" when trying to log into her account so she can't even accept the invitation. We've unin...

Mrunner by New Contributor
  • 158 Views
  • 0 replies
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App not working

I tried opening the myChevrolet app and it says “the connection between this app and the myChevrolet service is being unexpectedly rerouted by a 3rd Party Process and has been discontinued.” I tried uninstalling and reinstalling the app but it still ...

Electric efficiency not being shown in app

2018 Chevrolet Volt. Starting at some point late January 2023, the electric efficiency is no longer showing in the Vehicle Status of the My Chevrolet app. I deleted and reinstalled the app, but no change. I also just checked the January diagnostic re...

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Is it me, or is MAPS+ more of a MAPS-

Used MAPS "+" for a few trips. It's a MAPS "-" from my book. The writing on the maps is too small to read, and there's no option to change font size. There's almost ZERO customization options, and the tracking is either "NORTH" or "something bizarre"...

werners1 by New Contributor
  • 1583 Views
  • 5 replies
  • 2 kudos

Chevrolet Maps +

I recently downloaded an update for it and now the map doesn't reflect my vehicle when its moving. The app isn't frozen as I can still type on it and it shows my current speed but the arrow or the map doesn't move as my vehicle moves. It's like the v...

sdavis by New Contributor
  • 1432 Views
  • 5 replies
  • 0 kudos