Forum Discussion
MyGMC app unable to load
Opened app to start my truck, and it gives an error “unable to load”. I’ve rebooted my iPhone, uninstalled the app several times, and no change.
5 Replies
Same for MyChevy app.
Thank you for sharing this insight, Ler. We would like the opportunity to look further into the errors that you are experiencing when trying to load the app. Please send us a private message to OnStar_Support so our team can assist. Just select the envelope icon at the top right of your screen to get started.
Im getting this error message as well! Appears there may be an issue with ONStar 😓
Our team understands how discouraging this error encountered has been and can support in troubleshooting towards restoring access to your OnStar features, Kevin. If working with our team sounds of interest to you, simply select the envelope icon at the top right of your screen to send us more insight to get started.
We want the best experience for each of our Members and understand your desire to utilize your Remote Key Fob in the mobile app, Travis. Our team recognizes troubleshooting thus far hasn't proved helpful and we'd like to look further into this loading concern. When you have a moment, please send us a private message to OnStar_Support with more details. Just select the envelope icon at the top right of your screen to get started.