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Won't send verification code when trying to set up Chevy app

New Contributor

I got OnStar and most of the Chevy app set up but it's requiring me to add a two verification code that is sent either through text message or email. The problem is it keeps telling me that it is unable to send or there was an error. I have deleted and re-downloaded the app I have logged out and logged back in many times and it continuously says the same thing. I have even restarted my phone. How can I get past this so I can use the app



Thanks for bringing this to our attention. Our team can certainly look into this further for you. So we can do so, please send us an email to with "ATTN: OS Community/ABerube" in the subject line and we'll be happy to assist. 

New Contributor

I am having the exact same problem.  If you find any answers, please let me know or post.  Thanks.