We know how frustrating it is when apps are not working like they should. That is not experience we want for our members. Our team would like to look into this. As an initial trouble shooting step, could you please uninstall/reinstall your mobile app. This will ensure that you have the latest, most up-to-date version of the app installed. If this does not resolve your concerns, please send us an email to socialmedia@gm.com with ATTN: OnStar Community/Moose1731 in the subject headline.
