App not working

[JacobPaul86]

I tried opening the myChevrolet app and it says “the connection between this app and the myChevrolet service is being unexpectedly rerouted by a 3rd Party Process and has been discontinued.” I tried uninstalling and reinstalling the app but it still keeps saying that.

[StopThatRabbit]

I’m getting the same notification. Tried uninstalling and reinstalling app, no luck. Checked for malware (I have iOS) and didn’t see any signs. 

[MrAm4zin]

I just updated to the iPhone 15 today and got the same error. 

[C8Htc]

I’m getting the same message. Did all the steps and tried other devices. No luck

 

[waterskier69]

I'm getting the same message.  Have also uninstalled and reinstalled several times.  It was working earlier today.

[Mark_]

Same here. Tried everything and nothing is working 

[lweeyore]

iPhone 13 pro max, same issues with the My Chevrolet app, error message when trying to sign in..

[StopThatRabbit]

App started working again! Not sure why. I updated iOS software last night and it still didn’t work. But all good now! Anyone else still having issues?

[Advisor_Helen]

Thank you for bringing this error code to our attention, Jacob. Our team would like to take a further look into things on our end. So we may, please email us at socialmedia@gm.com with ATTN: OnStar Community/JacobPaul86 in the subject headline moving forward.

[Advisor_Helen]

We understand the frustration this error has caused. Our team here is happy to help if you are still having any trouble. Please email socialmedia@gm.com with ATTN: OnStar Community/StopThatRabbit in the subject headline.