App Issues and Enhancement Requests

We do appreciate the details you have shared with our team here. Please know, you can also look up command history within your app for specific failure details & resolution. If you continue to experience this "Try Again" error, we do recommend the following:

1. From the Home Page, select the home menu anchor

2. Scroll down and select “Settings”

3. Select “Command History”

4. You will see the command type, time, date, and if result (Check Mark=Success; Exclamation Point inside a Triangle=Fail). Select the arrow symbol ">" to show failure details for that specific remote command attempt

5. See details on why the command failed and follow steps to fix the problem (each failure shown individually)

For clarification, command history is cleared during an uninstall/reinstall or after a cache clear. If you're experiencing any ongoing errors after troubleshooting, don't hesitate to let us know. Additionally, you can provide us with direct feedback by emailing socialmedia@gm.com with the subject headline ATTN: OnStar Community/Roger_Rabbit. We hope to hear from you soon.