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Wifi connected with no internet

CaptJay
New Contributor

Same issue......onstar sent numerous signals to vehicle with no luck. Was told to go to dealer, dealer says system is ok that it is an onstar issue. I even signed up for the unlimited data plan thinking that may have been an issue.....still not working......have had many GM vehicles over the years and never an issue......very frustrating!

20 REPLIES 20

Thank you for bringing your connection concerns to our attention, Karen. If you continue to have trouble with our internal Technical Team, we would like to take a further look into your account details and make any applicable updates. Kindly email us more information to socialmedia@gm.com with ATTN: OnStar Community/reitzkaren. This will allow us to locate your Community post and assist to the best of our abilities. We hope to hear from you soon.