Wifi connected with no internet

[CaptJay]

Same issue......onstar sent numerous signals to vehicle with no luck. Was told to go to dealer, dealer says system is ok that it is an onstar issue. I even signed up for the unlimited data plan thinking that may have been an issue.....still not working......have had many GM vehicles over the years and never an issue......very frustrating!

[Advisor_Helen]

Thank you for bringing your connection concerns to our attention, Karen. If you continue to have trouble with our internal Technical Team, we would like to take a further look into your account details and make any applicable updates. Kindly email us more information to socialmedia@gm.com with ATTN: OnStar Community/reitzkaren. This will allow us to locate your Community post and assist to the best of our abilities. We hope to hear from you soon. 

[JeezyReezy]

I just had this happen. Go to mobile hotspot settings and disable "share data.."

Wait 5 seconds and turn it back on.

Fixed

[Advisor_Helen]

We do appreciate you sharing these steps. If you have any ongoing concerns regarding in-vehicle data in the future, we are here to assist to the best of our abilities.