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Wi-Fi will not work, but plan is active

Sasha
New Contributor

My tv’s are not receiving internet for youtube. But my onStar plan is still current and active 

1 REPLY 1

Advisor_Helen
Moderator
Moderator

We regret to hear of any concerns with your in-vehicle data connection, Sasha. To further clarify, have you attempted to connect a device like a tablet or laptop to the Hotspot recently? Are you able to connect, but with no access to Internet? Or can you not connect at all? Any additional insight into these Wi-Fi concerns is appreciated. We are here to assist to the best of our abilities.