Forum Discussion
Onstar Not showing
Hello, I recently purchased a 2022 Buick Encore GX. I have call Onstar 4 times about my account saying “Onstar and Connected Services are not active” yet when I call, they say I do have an active p...
This exact same thing is happening to me in my 2018 CHEVROLET TRAVERSE. Their system automatically de-activated my account after they sent me a vague email saying that "It looks like you have sold your vehicle, therefore it will be deactivated." I have called multiple times, each time they try to tell me it is a problem with my mobile app, or my phone, or whatever - but they can't explain why it shows "Onstar and Connected Services are not active" on the experience.gm.com website. Did you ever get any resolution to the problem? Each time I call I am put through the exact same useless script, by people who barely understand what I am trying to communicate to them.
