On star sent me to dealer who cannot see me until next week which is 2 weeks after reported. They will need to keep my vehicle for up to 72 hours. And do not seem to know what to do when they receive my vehicle.
We do regret to hear of any concerns with your certified dealer and OnStar hardware. Thank you for bringing these scheduling conflicts to our teams attention. We would like to learn more and assist in any way that we can. Kindly email socialmedia@gm.com with ATTN: OnStar Community/scfb-auto in the subject headline. Our team would like to take a further look into things on our end.
