03-07-2024 10:08 AM
I have a 2023 Cadillac XT6. My onstar, navigation, hands free phone, gps all stopped working in December. I took my car into dealer who said I need a new on star module but they are on back order and there is no date for the part to arrive. Coming up on 3 months now. Dealer should have to sell cars with a disclaimer, that they can sell cars but not repair them.
03-07-2024 09:02 PM
This certainly is not the experience we would like for our members. Our team would be happy to assist however we can. . If you continue to have trouble, please send us an email with additional details to socialmedia@gm.com with "ATTN: OS Community/BobK23" in the subject headline. Our team will keep an eye out for your reply.