11-08-2024 06:28 AM
I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work. Within the last week, I noticed that I wasn't getting prompted for my PIN to start my vehicle, and getting a message from Alexa that it couldn't connect to My Chevrolet. This has happened before and I would just have to re-link my account in the Alexa app. When I tried to do that, it appears that the My Chevrolet skill is no longer available on Alexa. Has it changed to something else?
a week ago
What about the many of us that DID use Alexa to start our vehicles? The MyChevrolet app is very glitchy and hardly ever works. The Alexa skill was super convenient and always worked. I don’t understand why GM is consistently going backwards instead of forward. First CarPlay is gone, now the Alexa skill. Next, you’ll remove Alexa from your cars all together. It’s sad as a customer.
a week ago
Yes of
course we all prefer the app over the Alexa skill. I live to get this in the morning.
a week ago
This is a terrible decision and simply makes no sense. This was the best feature of the OnStar service.
Tuesday
"Our goal is to provide our members access to OnStar, wherever they are. We found that our members prefer to use remote commands in their vehicle mobile apps. In response, we’ve decided to end the Alexa Skill for the MyChevrolet app. With this, the Alexa Built-in will not be sunsetting, and all in vehicle functionality will remain the same. Only commands from your home to your car will be sunsetting. That being said, Members can still use remote commands to perform the same functions that were available via Alexa, with an active eligible service plan. If you have any other questions at this time, we would be happy to help. "
"the Alexa Built-in will not be sunsetting, and all in vehicle functionality will remain the same." The cars has google assistant, Alexa is not required inside the car if doesnt have at least same features. I'm not able to use it to turn on my seat heater per example or power on the A/C. I'm not able to turn on the Alexa with my voice, I need to click on it to works so is not useful or even safe to use while driving.
"That being said, Members can still use remote commands to perform the same functions that were available via Alexa, with an active eligible service plan." - Members can still use remote command using keyfob so lets remove this too, or without remote we still able to enter the car and turn on the heater so why we need OnStar feature? Who will ensure GM will keep this enabled for subscribers? Dont sell the cars with features and remove them after. People will use the feature, people buy accessories, increment their infrastructure counting on that feature. I use Alexa in my home environment for any automation. I'll not get my smartphone do open a buggy app which take minutes to execute any action on the car(when it works). it doesnt support automation, it doesnt support integration with other apps and APIs. So why I'll use it? and if I doesnt use it and oneStar doesnt have the integration I use well...I dont need OnStar subscription anymore too... this was the only reason to me to keep OnStar subscription today...
15 hours ago
I'm very disappointed that this is no longer available. I love being able to start my Chevy hands-free from my home in the winter time.