Alexa skill for My Chevrolet no longer available

[abocc178]

I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work.  Within the last week, I noticed that I wasn't getting prompted for my PIN to start my vehicle, and getting a message from Alexa that it couldn't connect to My Chevrolet. This has happened before and I would just have to re-link my account in the Alexa app. When I tried to do that, it appears that the My Chevrolet skill is no longer available on Alexa. Has it changed to something else? 

[harwoodelisabet]

I had no clue that the My Chevrolet skill was gone from Alexa.  So, advisor Helen......who did you ask to determine that most of your customers preferred the phone app or fob remote start?  I wasn't even informed, as a Chevy owner, who, pays a monthly fee to have this convenience.  I live in Canada and the weather gets cold.  It's so easy and seamless to ask Alexa to start my vehicle from the warmth and convenience of my bathroom before heading off to work.

You guys touted Alexa over and over on your emails etc.  What happened???  

I'm soooooo ticked off with you GM/OnStar.

Don't expect me to purchase another GM product if this is an example of your decision-making toward your customers.

You didn't ask ANY of us; you made a decision without even allowing for feedback, nor did you inform us that our skill was no longer available.

Not happy.

[Dark5]

Well that was a down right backwards move.   Used that app regularly to check my fuel level and start my truck while getting ready in the morning... maybe part of you not having more users on it, was that we had to find it ourselves.    I think im done with onstar at this point.  Gm really does like to come in last for viehical tech