2018 Equinox infotainment system

[Anthony88]

So I got a 2018 Equinox that will not update it's infotainment system. I got the original mylink on it but it's been very annoying lately (slow response, randomly stops working). I'm trying to get it to update but it will not. Is there a force update available or something?? 

[Advisor_Chris]

This certainly is not the experience that we hope for. Our team would be happy to further troubleshoot this concern. When you have a moment, please send us an email with additional details to socialmedia@gm.com with "ATTN: OS Community/Anthony88" in the subject headline. Our team will keep an eye out for your reply.