cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone will not connect to Onstar WiFi hotspot designed by AT&T

Air85
New Contributor

For about 6 months now my iPhone 13 Pro has been unable to auto join to my WiFi hotspot in my 2021 GMC Sierra SLT!!!! 
I’ve made 50 calls to Apple!  I’ve made 50 calls to ONSTAR/AT&T WiFi data connection!  I’ve made 50 calls to GM dealership I purchased truck from and various other GM dealerships as well looking for a simple answer WHY?

Guess what? Like other poor souls have mentioned on this platform everyone wants to point the finger at the other person?  What pisses me off the most is that they assume you are incompetent and have no clue about these things?  Well let me clue everyone in they’ve barked up the wrong tree!!!!  Before I pursue higher avenues did anyone receive any helpful information regarding this situation?  If so I do appreciate your response!

Hopefully we will talk soon?

Air85

1 REPLY 1

Advisor_Helen
Moderator
Moderator

This is not the service that we strive to provide. Our team here would like to take the opportunity to take a further look into your account details on our end and explore any ways we can further assist. So we may, please email socialmedia@gm.com with ATTN: OnStar Community/Air85 in the subject headline moving forward. We hope to hear from you soon.