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Vehicle status has never worked in my GMC app

GaryInIdaho
New Contributor

Purchased Sierra 1500 4/17/2024 and have not been able to get vehicle stairs to work.  I uninstalled app, then was forced to call onStar to get back into the app.  After about 45 minutes, the vehicle status section opened, but remains blank.

1 REPLY 1

Advisor_Kayla
Moderator
Moderator

Thank you for bringing this concern to our attention regarding your Vehicle Status feature in the myGMC app. This is certainly not the experience we wish to hear from our Members. So, our team can help investigate this further, please send us an email to socialmedia@gm.com with "ATTN: OS Community/GaryInIdaho" in the subject headline. We look forward to hearing from you.