MyGMC App will not connect Android phone unable to complete authorization

[T-GMCTerrain]

I cannot log in to the MyGMC app on my Android phone.  I have tried to uninstall and reinstall and that has not fixed the issue.  I can enter email and password.  I get the email notification with the second security access code, and I enter the code.  After that I get a message that says "Unable to complete authorization as there is no interactive call in progress.  This can be due to closing the app while authorization was in process"

I did not close the app, I did not leave the app, I did not tough the phone after entering the authorization code and the message above is still happening and it will not connect and it will not complete the authorization.  

[Advisor_Jack]

We regret to hear that these troubles with your app have resurfaced, Max. Our team would be happy to look into these further with you and come up with a solution to get your app up and running again. When you can, please send us an email with these details to socialmedia@gm.com, with "ATTN: OS Community/Maxfli11," in the subject line. Our team will keep an eye out for your message. 

[T-GMCTerrain]

Six months later and it is happening again.  It did fix itself somehow briefly and now it is happening again that it cannot log me in to the app.  

[userchevrolet]

Thanks for the "general fix;" it worked just as instructed. Give it a go, and there's no need to phone or message Chevrolet Support. Thanks Very Much 🙂