01-10-2024 09:45 AM
Hello,
For months now my app is not updating vehicle status. It used to update every time the car was turned on. I was told to call onstar and have them run a diagnostic test to restart the connection and they ran it and my app updated but not correctly. My app shows my oil is 71% the diagnostic email states 12%. My app shows the wrong fuel level, oil life and tire pressure. Please help me fix this issue. Thank you!
01-10-2024 12:05 PM
Thank you for providing us with these details. Our team here would be more than happy to take a further look into your account and assist to the best of our abilities. Please send an email to us at socialmedia@gm.com with the subject line "ATTN: OnStar Community/AR831" so we can further help with these vehicle status concerns.