Truck not connecting to Internet

[JAYRYAN]

My 2022 GMC Sierra had to have a computer reset as it was not connecting to the internet. 

It has now been returned from the dealership and the computer says i have to shop and buy a plan. I already have a plan that I pay $39.99 a month for so why wont the truck connect now?

Need direction or assistance to get all the features working again and the internet connected.

[Advisor_Helen]

We do appreciate you providing us with these details. To further clarify, have you had the opportunity to push your blue OnStar button to create an active connection to your Sierra? A live Advisor should have direct access to your account to further review your current enrollments. If you have already attempted this step, kindly let us know moving forward. We would like to assist to the best of our abilities.