07-09-2024 11:52 AM
Hi folks. Looking for some advice or suggestions. My parents are aging and occurrences of them getting lost while driving are becoming a bit more frequent (according to doctors, we're not at the point of having to take away keys). They both have OnStar subscriptions, but they are not very tech-savvy at this point and so thinking to use the built-in navigation, Google Maps on their phones, or even just pushing the OnStar button to ask for directions doesn't cross their minds. Instead, I typically get a phone call and I have to help them figure out where they are and how to get where they need to. Sometimes I tell them to hang up with me and push the OnStar button to get directions, but that's no guarantee they can clearly explain to the person where they're trying to go.
Months back, with the help of an OnStar support person I did create my own GM account and install the MyChevrolet app on my phone (even though I don't have OnStar myself) and I was able to share access from their OnStar account to my newly-created account, allowing me to see their locations in real-time based on their cars' built-in GPS. A great step forward.
Is there any way I can send directions directly to their navigation system from the app on my phone? Essentially what an OnStar rep would do if they did push the button.
Thanks in advance for any suggestions.
07-10-2024 02:24 PM - edited 07-10-2024 02:25 PM
We understand how important navigation is for you and your parents. To send directions from your phone to your parent's vehicle, you could follow along with this video Quick Tips: How do I use the navigation feature within the myChevrolet app? | Chevrolet (youtube.com... or see instructions below: